Jed Harris
CUSTOMER ENABLEMENT & SIMPSOLUTIONS PLATFORM EXPERT
About Jed Harris:
Jed Harris is a customer enablement leader and SimpSolutions platform expert dedicated to helping clients drive adoption, engagement, and long-term value. In his role as Lead, Customer Enablement at SimpSolutions, Jed guides customers through a seamless onboarding experience and ensures they’re set up for sustained success with the platform.
With extensive experience in customer lifecycle strategy, onboarding, and product-led growth, Jed plays a pivotal role in aligning teams across sales, product, and support to deliver impactful, scalable solutions. Prior to SimpSolutions, he held growth and success roles at TELUS Health, where he championed customer success initiatives that improved retention and fueled recurring revenue growth.
At SimpSolutions, Jed combines platform expertise with a data-informed approach to create tailored enablement frameworks that accelerate time to value. He’s passionate about helping early adopters unlock the full potential of SimpSolutions and building strong foundations for long-term customer success.
Whether collaborating with internal teams or coaching clients through implementation, Jed brings clarity, strategy, and execution to every stage of the customer journey.
